THE POWER OF VOLUNTEERING

Through tangible metrics such as improvements in patient health outcomes, high vaccination rates, and a reduction in hospital/ER visits, ViM has a sizable impact on our patients and public health in the Berkshires. Yet there is another side to ViM’s effect on the community: the impact of volunteerism. 

Consistent evidence shows that volunteering reduces mortality, improves physical functioning and independence, and reduces disability. It’s also been shown to reduce depression and increase life satisfaction, psychological wellbeing, self-esteem, self-efficacy, pride and empowerment, social support, and a sense of community and connectedness. 

For the 165 generous and talented volunteers at ViM, findings are no different.

100% of ViM volunteers surveyed this fall reported Personal Improvement thanks to volunteering. 88% reported improvement in their Sense of Community & Connectedness. 78% reported improvement in their overall Life Satisfaction. Nearly half of our volunteers reported that ViM has increased their Sense of Purpose, Pride and Empowerment, Self-Esteem, and Psychological Wellbeing. These findings demonstrate what we’ve always believed: that when we work together for a healthy community, everyone thrives.

Paired with this data, we present an interview with one of our longest-running volunteers, Dr. James Whitman.

There is no substitute for hearing about the impact volunteering has had on a person in their own words. Dr. Whitman, or Jim, has been volunteering with ViM since the day the dental clinic opened in 2006. A Pittsfield native, he attended St. Michael’s College where he majored in biology, followed by Tufts University School of Dental Medicine and a year of dental residency at Berkshire Medical Center. He practiced general dentistry for 51 years (!) at the James P. Whitman Dental Practice on South Street in Pittsfield—in a full-circle moment, in the building adjacent to the site of ViM’s new Pittsfield location today.  

Talking to Jim is like talking to Optimism incarnate. Clear-eyed, gentle, and professional, he’s everything you’d want in a dentist—or in a volunteer for your organization. When our photographer came to take candid shots of Jim working, he asked if later he and his patient also pose together, showing off their smiles.  

Jim, thanks so much for speaking with me today. Before we talk about your experience at ViM, can you tell me a little bit about yourself, and about your career?   

Sure, I grew up in Pittsfield and attended local schools there—St. Mary's Grammar School and Saint Joseph's High School. I worked various jobs, for example at the Berkshire  Eagle, and as a teenager I had a lawn-mowing operation. Later on I developed a house-painting business as a source of income for college and dental school. My interest in dentistry came as a response to my multiple needs as a patient! Doctor Leo Ryan was my dentist and his work showed me that a career in dentistry was possible, and since high school I envisioned being a dentist. My parents were most supportive and encouraging of my career pursuits.  

I went on to attend St. Michael’s College and the Tufts University School of Dental Medicine where I also met my most loving and supportive wife, Bunny. Afterwards I served one year as a dental resident at Berkshire Medical Center, and my fellow resident was from Lima, Peru—it was amazing, and of course this came around a little bit at ViM. Together we learned quite a bit from some great instructors; I remember Doctor Roberts as a great mentor. I then enjoyed 51 years practicing general dentistry at 197 South Street in Pittsfield right next to the new ViM. In fact, I was involved with running that building with the Berkshire Surgical Associates. And I have to say, I could not have done any of it without my wife Bunny.  

It was such a different opportunity to treat patients without any questions, just treat their needs.

That's all so lovely—and we'll make sure to include your shoutouts to Bunny! So now tell me, what is your history with ViM?  

As a dentist I attend the monthly meetings of the Berkshire Dental Society, and we'll often have a guest lecturer. Now, all dentists spend time doing volunteer work in their office for people that can't afford dentistry—either for free or for a discount. In the early 2000s, a representative from ViM came to one of our meetings and gave a really nice presentation about a new concept, Volunteers in Medicine, where people could have a home of their own for dental or other medical work. It would be a very warm, friendly, welcoming place for people who sit on the fringe of this healthcare system, who just didn’t have access to good health care because of their particular social or financial predicament. Today it is that great home for people to come to, and I have to say it's been a great home for me to go to, too.  

I feel exactly the same way. So you were at ViM right from the beginning. 

Yes, I was there the day the dental clinic opened. I remember vividly my first patient: a man who came in with a lot of pain, but he spoke no English. But he came with his 9-year-old son who could speak English. So he was our first dental interpreter, this 9-year-old boy! He translated the issues that his father was facing, and we were able to explain to the boy what the problem was and what could be done, and half an hour later the man walked out pain-free. So that was quite a rewarding beginning to the dental sector of ViM. We had a wonderful woman by the name of Barbara who went above and beyond to make sure that the clinic was ready.  

Gosh so that's almost 20 years. You were volunteering and working at the same time. 

Yes, I was like a young boy. But I was at a time in my life where I’d cracked 30 years working, and ViM was an opportunity to expand my interest in dentistry and maybe be a help to somebody, and it proved to be very rewarding that way. I was enlightened and invigorated and I looked forward to every Wednesday when I knew I'd be going to ViM. It was such a different opportunity to treat patients without any questions, just treat their needs. 

It added a whole different dimension to the outlook of working: being able to go to work every day allowed for this opportunity to volunteer, and it was it was so good to see people with different needs who were really no different than me or any of the providers who were there. We were just fortunate to be able to help them.  

And she just popped up with the most beautiful smile, and all of us had a smile on our faces.

I know what you mean. It’s an amazing place to walk into. 

We can be thankful to the dedicated board of directors. I was privileged to be able to serve on that board for a couple of years with Matt and Art and all the new people, it's been a wonderful turnover of new folks.  

The best. Jim, you’ve been at ViM a long time and have treated thousands of patients. Are there any patients close to your heart, or cases that really stood out to you?  

I do think about one patient in particular, I'm guessing it was probably 15 years ago. She was about 21, I would say, and she presented with dark, blackened, very decayed front teeth. She was at her wit’s end—she could not get a job. She’d had several interviews in the service industry but was never called back. So for two hours, and with concerted effort, we were able to put her front teeth back together, and she just popped up with the most beautiful smile and all of us had a smile on our faces. And in three days she called back to tell us she had a job. 

It was one of the best things that I ever saw happen at ViM. A simple two hours put this woman into a position where she could present herself with confidence. 

Wow, wow. You know it also speaks to the the ViM model where we think of health as both clinical and social. Her health and her social circumstances were entwined—she couldn’t improve one if she couldn’t improve the other.  

Yes, this woman had all sorts of potential, there was just this one thing holding her back, and at that moment she had a place to be. 

Our Talented Volunteers

Abraham Castillo Alvarado

Aida Littauer

Alane Fagin

Alice Lustig

Allison Werner Tedesco

Allyson Young

Alvin Blake

Alyson Slutzky

Amy Alpert

Amy Jenter

Andy Plager

Ann Migliaccio

Arelis Briceno

Barbara Shickmanter

Barry Rose

Becky Jemlich

Ben Freund

Benjamin Ginsberg

Brooke Meltzer

Carly Detterman

Carmen Duran deParducci

Carol Sanchez

Carol Solomon

Carolina Rosenstein

Catherine Clark

Catherine Mandel

Christopher Ferrone

Claire Eurich

Claudia Coplan

Claudia Gold

Claudio Kaiser-Blueth

Danielle Joffe

Dena Fisher

Diana Bueno

Diane Barth

Dina Leyden

Don Cook

Don Weber

Donna Mercado

Doug Hyde

Edward Kopelowitz

Eleanor Leighton

Elizabeth Keen

Elizabeth Olenbush

Ellen Antoville

Ellen Kanner

Emily Barry

Eric Meltzer

Eric Shamie

Esteban Lora

Estella Bodnar

Gabriela Zasada

Gail Grollman

Grace Ellrodt

Hannah Weeks

Henry Lopez-Gonzalez

Herb Diamond

Holly Valente

Hugo Faria

Inajara Murray

Irene Rosenzweig

Jackie Wong

Jain Jose

James Higgins

James Whitman

Jan Ansbro

Jane Salamon

Janet Wall

Jay Kistler

Jeani Parsons

Jed Horowitz

Jeffrey Blake

Jessie Schoonmaker

Joan Lister

Joanne Cooney

Joanne Simpson

Joel Marcus

John Bellizzi

John Lyons

Jordan Chanler-Berat

Joseph Gold

Julia Rasch

Justin Nakamura

Kareen Moore

Katherine Thompson

Kenneth Mayer

Kulli Bloom

Leesly Diaz

Lila Juska

Liliana Gutierrez

Lily Goltze

Louis Levine

Lucia Dufault

Luz Stella Mantilla Rodriguez

Marc Rosenthal

Maria Menaca

Maria Viana

Mariane Fernanda de Castro Santos

Marianne Deignan

Marilyn Orner Cromwell

Marilyn Rice

Marjorie Wexler

Mary Shalaby

Matthew Winter

Maureen Goldberg

Maureen Wellspeak

Mayra Wade

Merri Weinger

Michael Germain

Michael Moskowitz

Michael Zerbel

Mirabelle Meyers

Mirna Jimenez DePaz

Molly Sheriff

Monte Levin

Nancy Elizabeth Saavedia Alvaldo

Nancy Green

Naomi Alson

Natalia Rangel Durango

Nelson Fernandez

Noah Barkley

Pat Levine

Pat Pyle

Peter Metz

Peter Sheffer

Priscilla Cote

Ria Kedia

Robert Edwards

Robert Lee

Robert McGraw

Robert Sykes

Ronald Maitland

Roselyn Kolodny

Ruth Weinstein

Ruth Yupanqui

Sara Kleiner

Sarah Hatch

Scott Mills

Seth Eichenlaub

Sharon William

Shelley Chanler

Silvia Marx

Stephen Wittenberg

Steve Bernstein

Steven Reiss

Stuart Yurman

Susan Abramowitz

Susan Wolf

Susan Golub

Susan Horton

Susan Phillips

Susan Thompson Barrett

Susan Van Sickle

Thomas Verdi

Tom Drury

Victoria Fleming

Vivian Cunningham

Vladimir Nazarov

W. Scott Rogers

Wendy Jennis

William Harbison

Yecenia Pineros Ferero

Yolanda Klein

Yuda Ovalie Rivera

Zadie Juska

Zelman Myron Falchuk

Our Board of Directors

Gail DeNicola, Co-Chair

Gray Ellrodt, MD, Co-Chair

Denyse Adler

Steve Bernstein

Michael Citrin

Robert C. Davenport, MD

Rebecca Hart Holder

Sharon Harrison

Patricia G. Hubbard

Jay Kistler, PhD

Gary Lazarus

Alice Lustig

Mathew Mandel, MD

Arthur M. Peisner

Thomas J. Sakshaug, DDS

Ana Suffish

Veronica Torres Martin

Matt Winter

Susan Ellen Wolf