THE POWER OF VOLUNTEERING
Through tangible metrics such as improvements in patient health outcomes, high vaccination rates, and a reduction in hospital/ER visits, ViM has a sizable impact on our patients and public health in the Berkshires. Yet there is another side to ViM’s effect on the community: the impact of volunteerism.
Consistent evidence shows that volunteering reduces mortality, improves physical functioning and independence, and reduces disability. It’s also been shown to reduce depression and increase life satisfaction, psychological wellbeing, self-esteem, self-efficacy, pride and empowerment, social support, and a sense of community and connectedness.
For the 165 generous and talented volunteers at ViM, findings are no different.
100% of ViM volunteers surveyed this fall reported Personal Improvement thanks to volunteering. 88% reported improvement in their Sense of Community & Connectedness. 78% reported improvement in their overall Life Satisfaction. Nearly half of our volunteers reported that ViM has increased their Sense of Purpose, Pride and Empowerment, Self-Esteem, and Psychological Wellbeing. These findings demonstrate what we’ve always believed: that when we work together for a healthy community, everyone thrives.
Paired with this data, we present an interview with one of our longest-running volunteers, Dr. James Whitman.
There is no substitute for hearing about the impact volunteering has had on a person in their own words. Dr. Whitman, or Jim, has been volunteering with ViM since the day the dental clinic opened in 2006. A Pittsfield native, he attended St. Michael’s College where he majored in biology, followed by Tufts University School of Dental Medicine and a year of dental residency at Berkshire Medical Center. He practiced general dentistry for 51 years (!) at the James P. Whitman Dental Practice on South Street in Pittsfield—in a full-circle moment, in the building adjacent to the site of ViM’s new Pittsfield location today.
Talking to Jim is like talking to Optimism incarnate. Clear-eyed, gentle, and professional, he’s everything you’d want in a dentist—or in a volunteer for your organization. When our photographer came to take candid shots of Jim working, he asked if later he and his patient also pose together, showing off their smiles.
Jim, thanks so much for speaking with me today. Before we talk about your experience at ViM, can you tell me a little bit about yourself, and about your career?
Sure, I grew up in Pittsfield and attended local schools there—St. Mary's Grammar School and Saint Joseph's High School. I worked various jobs, for example at the Berkshire Eagle, and as a teenager I had a lawn-mowing operation. Later on I developed a house-painting business as a source of income for college and dental school. My interest in dentistry came as a response to my multiple needs as a patient! Doctor Leo Ryan was my dentist and his work showed me that a career in dentistry was possible, and since high school I envisioned being a dentist. My parents were most supportive and encouraging of my career pursuits.
I went on to attend St. Michael’s College and the Tufts University School of Dental Medicine where I also met my most loving and supportive wife, Bunny. Afterwards I served one year as a dental resident at Berkshire Medical Center, and my fellow resident was from Lima, Peru—it was amazing, and of course this came around a little bit at ViM. Together we learned quite a bit from some great instructors; I remember Doctor Roberts as a great mentor. I then enjoyed 51 years practicing general dentistry at 197 South Street in Pittsfield right next to the new ViM. In fact, I was involved with running that building with the Berkshire Surgical Associates. And I have to say, I could not have done any of it without my wife Bunny.
“It was such a different opportunity to treat patients without any questions, just treat their needs.”
That's all so lovely—and we'll make sure to include your shoutouts to Bunny! So now tell me, what is your history with ViM?
As a dentist I attend the monthly meetings of the Berkshire Dental Society, and we'll often have a guest lecturer. Now, all dentists spend time doing volunteer work in their office for people that can't afford dentistry—either for free or for a discount. In the early 2000s, a representative from ViM came to one of our meetings and gave a really nice presentation about a new concept, Volunteers in Medicine, where people could have a home of their own for dental or other medical work. It would be a very warm, friendly, welcoming place for people who sit on the fringe of this healthcare system, who just didn’t have access to good health care because of their particular social or financial predicament. Today it is that great home for people to come to, and I have to say it's been a great home for me to go to, too.
I feel exactly the same way. So you were at ViM right from the beginning.
Yes, I was there the day the dental clinic opened. I remember vividly my first patient: a man who came in with a lot of pain, but he spoke no English. But he came with his 9-year-old son who could speak English. So he was our first dental interpreter, this 9-year-old boy! He translated the issues that his father was facing, and we were able to explain to the boy what the problem was and what could be done, and half an hour later the man walked out pain-free. So that was quite a rewarding beginning to the dental sector of ViM. We had a wonderful woman by the name of Barbara who went above and beyond to make sure that the clinic was ready.
Gosh so that's almost 20 years. You were volunteering and working at the same time.
Yes, I was like a young boy. But I was at a time in my life where I’d cracked 30 years working, and ViM was an opportunity to expand my interest in dentistry and maybe be a help to somebody, and it proved to be very rewarding that way. I was enlightened and invigorated and I looked forward to every Wednesday when I knew I'd be going to ViM. It was such a different opportunity to treat patients without any questions, just treat their needs.
It added a whole different dimension to the outlook of working: being able to go to work every day allowed for this opportunity to volunteer, and it was it was so good to see people with different needs who were really no different than me or any of the providers who were there. We were just fortunate to be able to help them.
“And she just popped up with the most beautiful smile, and all of us had a smile on our faces.”
I know what you mean. It’s an amazing place to walk into.
We can be thankful to the dedicated board of directors. I was privileged to be able to serve on that board for a couple of years with Matt and Art and all the new people, it's been a wonderful turnover of new folks.
The best. Jim, you’ve been at ViM a long time and have treated thousands of patients. Are there any patients close to your heart, or cases that really stood out to you?
I do think about one patient in particular, I'm guessing it was probably 15 years ago. She was about 21, I would say, and she presented with dark, blackened, very decayed front teeth. She was at her wit’s end—she could not get a job. She’d had several interviews in the service industry but was never called back. So for two hours, and with concerted effort, we were able to put her front teeth back together, and she just popped up with the most beautiful smile and all of us had a smile on our faces. And in three days she called back to tell us she had a job.
It was one of the best things that I ever saw happen at ViM. A simple two hours put this woman into a position where she could present herself with confidence.
Wow, wow. You know it also speaks to the the ViM model where we think of health as both clinical and social. Her health and her social circumstances were entwined—she couldn’t improve one if she couldn’t improve the other.
Yes, this woman had all sorts of potential, there was just this one thing holding her back, and at that moment she had a place to be.
Our Talented Volunteers
Abraham Castillo Alvarado
Aida Littauer
Alane Fagin
Alice Lustig
Allison Werner Tedesco
Allyson Young
Alvin Blake
Alyson Slutzky
Amy Alpert
Amy Jenter
Andy Plager
Ann Migliaccio
Arelis Briceno
Barbara Shickmanter
Barry Rose
Becky Jemlich
Ben Freund
Benjamin Ginsberg
Brooke Meltzer
Carly Detterman
Carmen Duran deParducci
Carol Sanchez
Carol Solomon
Carolina Rosenstein
Catherine Clark
Catherine Mandel
Christopher Ferrone
Claire Eurich
Claudia Coplan
Claudia Gold
Claudio Kaiser-Blueth
Danielle Joffe
Dena Fisher
Diana Bueno
Diane Barth
Dina Leyden
Don Cook
Don Weber
Donna Mercado
Doug Hyde
Edward Kopelowitz
Eleanor Leighton
Elizabeth Keen
Elizabeth Olenbush
Ellen Antoville
Ellen Kanner
Emily Barry
Eric Meltzer
Eric Shamie
Esteban Lora
Estella Bodnar
Gabriela Zasada
Gail Grollman
Grace Ellrodt
Hannah Weeks
Henry Lopez-Gonzalez
Herb Diamond
Holly Valente
Hugo Faria
Inajara Murray
Irene Rosenzweig
Jackie Wong
Jain Jose
James Higgins
James Whitman
Jan Ansbro
Jane Salamon
Janet Wall
Jay Kistler
Jeani Parsons
Jed Horowitz
Jeffrey Blake
Jessie Schoonmaker
Joan Lister
Joanne Cooney
Joanne Simpson
Joel Marcus
John Bellizzi
John Lyons
Jordan Chanler-Berat
Joseph Gold
Julia Rasch
Justin Nakamura
Kareen Moore
Katherine Thompson
Kenneth Mayer
Kulli Bloom
Leesly Diaz
Lila Juska
Liliana Gutierrez
Lily Goltze
Louis Levine
Lucia Dufault
Luz Stella Mantilla Rodriguez
Marc Rosenthal
Maria Menaca
Maria Viana
Mariane Fernanda de Castro Santos
Marianne Deignan
Marilyn Orner Cromwell
Marilyn Rice
Marjorie Wexler
Mary Shalaby
Matthew Winter
Maureen Goldberg
Maureen Wellspeak
Mayra Wade
Merri Weinger
Michael Germain
Michael Moskowitz
Michael Zerbel
Mirabelle Meyers
Mirna Jimenez DePaz
Molly Sheriff
Monte Levin
Nancy Elizabeth Saavedia Alvaldo
Nancy Green
Naomi Alson
Natalia Rangel Durango
Nelson Fernandez
Noah Barkley
Pat Levine
Pat Pyle
Peter Metz
Peter Sheffer
Priscilla Cote
Ria Kedia
Robert Edwards
Robert Lee
Robert McGraw
Robert Sykes
Ronald Maitland
Roselyn Kolodny
Ruth Weinstein
Ruth Yupanqui
Sara Kleiner
Sarah Hatch
Scott Mills
Seth Eichenlaub
Sharon William
Shelley Chanler
Silvia Marx
Stephen Wittenberg
Steve Bernstein
Steven Reiss
Stuart Yurman
Susan Abramowitz
Susan Wolf
Susan Golub
Susan Horton
Susan Phillips
Susan Thompson Barrett
Susan Van Sickle
Thomas Verdi
Tom Drury
Victoria Fleming
Vivian Cunningham
Vladimir Nazarov
W. Scott Rogers
Wendy Jennis
William Harbison
Yecenia Pineros Ferero
Yolanda Klein
Yuda Ovalie Rivera
Zadie Juska
Zelman Myron Falchuk
Our Board of Directors
Gail DeNicola, Co-Chair
Gray Ellrodt, MD, Co-Chair
Denyse Adler
Steve Bernstein
Michael Citrin
Robert C. Davenport, MD
Rebecca Hart Holder
Sharon Harrison
Patricia G. Hubbard
Jay Kistler, PhD
Gary Lazarus
Alice Lustig
Mathew Mandel, MD
Arthur M. Peisner
Thomas J. Sakshaug, DDS
Ana Suffish
Veronica Torres Martin
Matt Winter
Susan Ellen Wolf